|URGENT MESSAGE TO PATIENTS: We have been following the news and information coming out about the novel virus COVID-19. After taking the last few days to assess the situation, we have decided to close for non-emergency appointments for the next two weeks. For the safety of our staff, patients, and also to help prevent the spread of this virus and keep our entire community healthy and safe, we feel this is the right thing to do. Due to the nature of our work, it is in everyone's best interest to do our part and make this hard decision so that we can help slow the transmission of this virus and flatten the curve. We are in a position to stop the critical spread before the government has made this decision for us because we believe it is our responsiblity to everyone in the community. We understand this a major inconvenience and will work to get you rescheduled as soon as possible. If you are having a toothache or emergency, please call our office and as long as you are healthy and showing no symptoms, we will see you on an emergency basis. If you have any of the symptoms (fever, runny nose, cough, sneezing), or if you have been around anyone who has any of those symptoms, we will have to refer you to the local emergency room so they can take strong cautions to protect you from spreading the virus, while also treating your pain. We also believe that the masks and gloves that we would be using in our office for healthy patients receiving routine cleanings is irresponsible and should be donated to ER facilities so that they can you use them to fight this virus. We will be working hard to contact all patients currently in the schedule through March 26th. If you receive any e-mail or text reminders during that time for appointments, please know that was an accident. Please be patient with us as we navigate these uncharted waters.|
Financial and Office Policies
Our receptionists and office manager will help you schedule appointments and complete necessary paperwork. They will also answer any billing questions that you may have.
Patient AppointmentsPatients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.
Our office strives to schedule appointments at your convenience and when time is available.
Insurance & Patient Co-paymentsIf you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company. Our business team will be happy to help you understand your policy.
Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.
Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental or medical claim and handling insurance questions from our office on your behalf.
Financial PolicyIn an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
Appointments & ConsultationsWe are happy to schedule a second-opinion consultation with our doctor to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Greashaber Dentistry, as well as options to make appointments comfortable.
All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before he provides his diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7–14 business days to transfer records.
It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.
If you have questions about the services we provide, please call us at (734) 662-1113.